# Event Details - **Event Name**: Effective Conflict Resolution: 1 Day Skills Workshop | Townsville - **Event Start and End Date**: Thu, 26 Mar, 2026 at 09:00 am – Thu, 27 Aug, 2026 at 05:00 pm (+10:00) - **Event Description**: Develop strong conflict-resolution skills—identify triggers, manage emotions, and use clear frameworks to reach mutual solutions.About this EventBring your team and save:1. Groups of three or more receive a 10% discount2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.Duration: 1 Full Day (8 Hours)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs/Training HoursCertification: Course Completion CertificateRefreshments: Lunch, Snacks and beverages will be provided during the sessionCourse Overview:This course provides practical techniques and structured approaches to handle conflicts and difficult conversations confidently. You will explore conflict styles, communication tools, de-escalation techniques, and structured resolution steps that support healthier workplace interactions. Through guided examples and scenario-based learning, you will learn how to identify triggers, manage emotions, and approach confrontational situations with clarity. By the end of the program, you will feel prepared to apply practical conflict management strategies in real professional contextsLearning Objectives:By the end of the course, you will:Recognize different conflict patterns and triggers.Understand your own conflict style and how to adapt it.Communicate clearly and assertively during difficult interactions.Apply de-escalation techniques to reduce tension.Use a structured method to resolve conflicts effectively.Approach confrontation with greater confidence and clarity.Build healthier and more collaborative team relationships.Target Audience:Managers, HR teams, leaders, and professionals.Why is it Right Fit for You?This course is ideal for anyone who wants to build confidence in handling interpersonal challenges at work. It provides practical tools that can be applied immediately in real situations to reduce tension and improve communication. The content is structured to address both emotional and strategic aspects of conflict, making it suitable for leaders and professionals at all levels. Our approach ensures you gain clear, actionable methods rather than theory alone. By the end of the session, you will have a toolkit that helps you navigate confrontations with professionalism and composure.©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Looking to strengthen your team’s ability to manage conflict effectively?We provide in-house training that can be tailored to your team's roles, workplace culture, and specific challenges. Whether your organization needs help with communication, conflict resolution frameworks, or leadership confrontation skills, we customize the content to ensure maximum relevance. Our tailored approach helps teams build consistent conflict management practices across the workplace📧 Contact us today to schedule a customized in-house, face-to-face session: eventbrite@mgaussie.com https://cdn-az.allevents.in/events6/banners/5bf51080-ff27-11f0-942f-d149ae617f16-rimg-w983-h740-dc497aa8-gmir.jpg https://cdn-az.allevents.in/events8/banners/5d992390-ff27-11f0-8e38-f9b94c99e860-rimg-w983-h740-dcd6d1c3-gmir.jpg https://cdn-az.allevents.in/events6/banners/5dc8bf10-ff27-11f0-942f-d149ae617f16-rimg-w1200-h678-dcffffff-gmir.jpg https://cdn-az.allevents.in/events9/banners/5df80c70-ff27-11f0-8e38-f9b94c99e860-rimg-w983-h740-dc91938d-gmir.jpg https://cdn-az.allevents.in/events7/banners/5fc26c30-ff27-11f0-97b0-bf8aa747ab8d-rimg-w1200-h392-dcffffff-gmir.jpg https://cdn-az.allevents.in/events4/banners/5fe5d2b0-ff27-11f0-97b0-bf8aa747ab8d-rimg-w1200-h697-dcffffff-gmir.jpg AgendaModule 1: Understanding Conflict DynamicsInfo: • What triggers conflict • Types of workplace conflict • Emotional and behavioral patterns • ActivityModule 2: Conflict Styles & Personal AwarenessInfo: • Thomas-Kilmann Conflict Model • Strengths and risks of each style • Identifying your default style • ActivityModule 3: Communication Tools for Difficult ConversationsInfo: • Assertive vs passive vs aggressive communication • Using neutral, clear language • Listening techniques • Role PlayModule 4: De-escalation TechniquesInfo: • Staying calm under pressure • Recognizing escalation cues • Redirecting emotional conversations • ActivityModule 5: Structured Conflict Resolution StepsInfo: • Step-by-step resolution framework • Setting expectations and boundaries • Working toward mutual agreement • Case StudyModule 6: Managing Confrontation with ConfidenceInfo: • Approaching tough conversations • Handling defensiveness and pushback • Reframing negative interactions • Role PlayModule 7: Conflict Prevention StrategiesInfo: • Setting norms and team agreements • Proactive communication habits • Encouraging open feedback • ActivityModule 8: Applying Conflict Skills in Real SituationsInfo: • Common workplace conflict scenarios • Leadership responsibilities in conflict • Long-term relationship building • Case Study - **Event URL**: https://allevents.in/townsville-city/effective-conflict-resolution-1-day-skills-workshop-|-townsville/100001981981871130 - **Event Categories**: workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 619.67, max: 847.33, currency: AUD ## Event venue details - **city**: Townsville City - **state**: QL - **country**: Australia - **location**: Regus Northtown - **lat**: -19.2592145 - **long**: 146.8177763 - **full address**: Regus Northtown, 280 Flinders Street#2nd Floor, Townsville City, Australia ## Event gallery - **Alt text**: Effective Conflict Resolution: 1 Day Skills Workshop | Townsville - **Image URL**: https://cdn-az.allevents.in/events8/banners/3b0a43fe25d719af1df1cc16e03e49c47541d214a1bb4633d7c43ca60c43cff7-rimg-w800-h602-dc2f2c31-gmir.jpg?v=1769920504 ## FAQs - **Q**: When and where is Effective Conflict Resolution: 1 Day Skills Workshop | Townsville being held? - **A:** Effective Conflict Resolution: 1 Day Skills Workshop | Townsville takes place on Thu, 26 Mar, 2026 at 09:00 am to Thu, 27 Aug, 2026 at 05:00 pm at Regus Northtown, 280 Flinders Street#2nd Floor, Townsville City, Australia. - **Q**: How much do tickets cost for Effective Conflict Resolution: 1 Day Skills Workshop | Townsville? - **A:** Ticket prices for Effective Conflict Resolution: 1 Day Skills Workshop | Townsville range from AUD 620 to AUD 847 depending on the ticket type. Here's a full breakdown of available ticket types:Ticket TypePriceAvailabilityGroup Registration FeeAUD 620 + AUD 36 feeAvailableEarly Bird FeeAUD 689 + AUD 40 feeAvailableStandard FeeAUD 847 + AUD 48 feeAvailable - **Q**: Who is organizing Effective Conflict Resolution: 1 Day Skills Workshop | Townsville? - **A:** Effective Conflict Resolution: 1 Day Skills Workshop | Townsville is organized by MG Aussie. - **Q**: Who is this event for? Is it right for me? - **A:** Effective Conflict Resolution: 1 Day Skills Workshop | Townsville is ideal for learners, working professionals, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Townsville City, this event is thoughtfully curated to deliver a standout experience worth every moment. 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